Help

Login

To login to the portal you will need to have available the two separate emails sent to you containing your username and temporary password. If you cannot see these emails in your email inbox, please make sure you check your junk/spam folder. 

If you cannot locate these details please contact the Enquiry Hub.

Username reminder: Your login username will end with @london.ac.uk if you are a UoL Distance Learning or SAS student. Please do not attempt to login using your personal or other institutes’ email address.

Multi-Factor Authentication

You are required to set up MFA and use MFA to sign in to the Student Portal. If you have yet to complete the setup, please review videos on YouTube or written instructions. If you need help logging in with MFA, please raise an enquiry via the enquiry hub.

Enquiries

  • To raise an enquiry, or to find answers to FAQs in our knowledge base, please access the Enquiry Hub:

    Enquiry Hub

Please note that on Saturday, 8th November, the Enquiry Hub will undergo a scheduled upgrade. During this time, access to the Enquiry Hub will be unavailable between 2:00 a.m. and 7:00 a.m. (UK Time).

We apologise for any inconvenience and appreciate your understanding while we improve our services.