Portal login guide

To login to the portal you will need to have available the two separate emails sent to you containing your username and temporary password. Please make sure you check the junk folder in your email account.

If you require your log in details to be sent again, please contact the Student Advice Centre.

Enter your details into the 'Sign in' box. Your password is case sensitive and must be typed exactly as stated. Ensure that there are no spaces before or after the username and password when you enter them.


Once you have signed in you will be presented with terms and conditions. Please read these carefully and to accept them click the ‘I agree’ button. Without accepting the terms and conditions you will not be able to sign in to the portal.


You will be requested to change your password. Please make sure you enter a new password that adheres to the following conditions:

  • Be between 8 and 16 characters in length.
  • NOT contain your name or username.
  • NOT contain more than 2 repeated characters.
  • Contain at least 3 of these character types:
    o    Lowercase characters (a-z).
    o    Uppercase characters (A-Z).
    o    Numeric characters (0-9).
    o    Special characters (;~!@ #$%^&*_\-+=`|\\(){}\[\]:;\"'<>,.?/).

You will be sent an email notification to confirm that you have changed your password.  


Portal FAQs

The portal is the gateway to all of the learning resources and administrative tools that will guide and support you through your studies. It is accessed by a unique username and password, offering access to:

  • Virtual Learning Environment (VLE)
  • Online library
  • University email account
  • Student records
  • Student Advice Centre
  • Key dates and information pertaining to each programme of study
  • Personal notifications
  • Notices and events
  • An array of content including wellbeing, development exercises and the Nightline service

On the sign in screen, click the ‘Forgot Password’ link. From here, you can enter your username into the ‘Username’ field and click the ‘Reset Password’ button. This will trigger an email containing a link to reset your password to your registered email account, and you should follow the instructions contained within this email.

If you have forgotten your username as well as your password, please check any recent communications you may have received from us as the Student Portal Username is often listed in the top section of our emails to you. If you cannot find any reference to your username you will need to raise a ticket with the Student Advice Centre

Please note: if you are an internal University of London Worldwide member of staff you will not be able to follow this process. Your username will be the same as your network username. To reset your password to access the portal, you will need to reset your network password which will sync with the portal. 

Try closing down all of your internet browser windows, and then attempt to login to the portal again. This will ensure that you end your previous browser session. If you still encounter problems please contact the Student Advice Centre.

The portal will provide you with the most up to date information in relation to your studies including programme specific registration dates, examination entry dates and examinations results release dates for instance. It is also the place where you can access resources to support your development that aren’t specifically related to your programme of study, such as wellbeing material, career development exercises and student support services such as TalkCampus. Any news and/or event updates will also be posted on the portal, so be sure to check back regularly. 

The portal is a gateway to all learning resources which includes programmes specific VLEs that host study materials, activities and resources relating to programme study modules. 


General FAQS